CARE AND WARRANTY
Nilaï Paris designer jewellery is much more than just fashion accessories. Lucky charms, manifestos, declarations of love or friendship, they are precious, intimate and vital to the person who wears them. It is not the price that defines the value of a designer piece of jewellery, but its beauty and the memories to which it is bound.
Nilaï creations are jewellery that accompanies you all day like little precious talismans. Bracelets, rings, earrings or necklaces are handcrafted with love in our Parisian workshops. 24k gold plated or silver finished, they are highly resistant to daily use.
It is however essential to give a great importance to the care of your Nilaï jewels. Skin acidity and the use of abrasive and alcoholic products such as perfumes and creams may alter their brightness.
We work only with natural stones. Therefore, every stone is unique: brightness, reflections, nuances, inclusions, nervures… The pictures of our jewels on the site, can not look like the unique stone which you will receive.
To protect your jewellery from scratches and shocks and to prevent them from becoming entangled with each other, we advise you to store them in their individual small pockets when you are not wearing them. We offer a 1 year warranty for all design defects from the date of purchase of your products. Any deterioration related to natural wear and or possible shocks suffered by the piece of jewellery or one of its components are excluded from this warranty.
If despite all our efforts your Nilaï jewellery would not give you complete satisfaction, our teams remain at your entire disposal in our 3 Parisian stores:
Nilaï Store St-Germain-des-Prés : 4, rue du Vieux Colombier 75006 PARIS
Nilaï Store Le Marais : 2, rue des Rosiers 75004 PARIS
Nilaï Store St-Honoré : 3, rue du 29 Juillet 75001 PARIS
By mail or e-mail
Nilaï Paris / SAV
4, rue du Vieux Colombier