Returns and Refunds
Your purchase does not suit you? You have a withdrawal period of 14 days to return your jewel in its original condition. Below is the address to use for your return — prefer the letter followed when sending.
Nilaï Store after-sales service (back)
4 rue du Vieux Colombier
Once your return has been received (postal tracking as proof), the refund will be made directly to the credit card used for the purchase within 7 days. No purchase made on our e-shop can be refunded in the Nilaï Store store.