Returns and Refunds


Your purchase does not suit you? You have a withdrawal period of 14 days to return your jewel in its original condition. Below is the address to use for your return — prefer the letter followed when sending.

Nilaï Store after-sales service (back)
4 rue du Vieux Colombier
75006 Paris


Once your return has been received (postal tracking as proof), the refund will be made directly to the credit card used for the purchase within 7 days. No purchase made on our e-shop can be refunded in the Nilaï Store store.